The Year Bird Took Flight in Kingman, AZ
2 Dec 2022
On February 1, 2022, the City of Kingman entered into a temporary operating agreement with Bird Rides Inc. The operating agreement was set up as a pilot program that would enable the City to analyze how this alternative mode of transportation would be received and used by the community and those visiting.
Instead of allowing the scooters to be operated throughout the whole city we set up a phase one pilot area that we felt could be easily managed and monitored. Currently the City hosts a fleet of 50 scooters however due to charging and repairs not all 50 scooters are typically deployed in the community all at once. Bird has helped people get all around Kingman, check out the rider map!
Here is a glance at Bird, so far:
How to Rent a Scooter:
- Download the App to Locate
- Scan the QR Code to Unlock
- Add a Payment Method
- Agree to the Terms
- Get Ready to Ride!
Reporting Scooter Issues: If there are any issues with scooters there are multiple ways in which business owners and residents can get in touch with Bird.
- Community Mode: Community Mode allows anyone with a Bird account to report or provide feedback on vehicle-related issues such as poorly parked or damaged vehicles in your area. When a report is submitted, a member of the Bird team is assigned to correct the issue. Anyone can access Community Mode by clicking the "⚠️" symbol in the bottom left corner within the Bird mobile app. Click this button, and you’ll find three separate options: repo.” a “Badly Parked Bird’’, “Damaged Bird”, and “Contact Bird”. This is by far the most efficient way to report the aforementioned topics to the Bird Team and you do not have to be a rider to use this feature (only have to have the app downloaded).
- General Support Email: If riders/constituents would like to reach out over email, this is the address: [email protected]
- General Support Line: Our 24/7 support line the community would like to reach out over the phone: +1 (866) 205-2442